On-site support

Ratonga toroawhina

Vitae’s Onsite Support team has many years’ experience of empowering and assisting people to resolve work and life issues in a wide range of NZ workplaces.

Through regular visits to your workplace our Onsite team focuses on personal contact and building relationships of trust to help employees deal with a wide range of issues.  These include workplace stress, personal and relationship problems, conflict, anger or violence, grief, anxiety and depression.

One of our nationwide team of dedicated Onsite Support staff will visit your organisation for an agreed period each week or fortnight. Over time, through getting to know your staff, business and culture, they can quickly respond to issues as they occur to minimise disruption and ensure business continuity. Your team will know they have a safe, confidential, professional and experienced support person to assist them.

Vitae Onsite Support staff provide invaluable feedback to management around the wellbeing of staff or issues of concern, with regular reporting.  They also offer support for employees ‘return to work’ after illness, injury, or bereavement.

This is a proactive, early intervention model which enables opportunity for discussion, encouragement, education and problem resolution.

Onsite options:

Regular Onsite – weekly visits to all staff in the workplace for a specified amount of time each week.

Short Term – 2 to 4 months’ weekly onsite support offered to staff through times of change

On Call – ‘one-off’ or a short series of visits around business announcements, change and/or restructure.

Mobile Onsite – supporting and accompanying offshore client staff to attend appointments/meetings locally.

Workplace Chaplaincy – Regular visits offering holistic support to all staff.

Support/Advocacy – independent/impartial support for staff during disciplinary/performance processes.

To see how on-site support could improve the productivity of your business please contact theteam@vitae.co.nz

Client testimonials

"The service Vitae provides in supporting
our staff to deal positively with challenging situations and interactions, both in the workplace and at home, is invaluable.

Alison Hume,
Dementia Care NZ


“The support person has become a valuable member of the team dealing with personnel issues and provides the Company with a strong link between management and employees.”

Ted Caiger,
OSH/HR/Compliance Manager,
NZ Starch