All Vitae clinicians are bound by the Code of Ethics of their professional association.
All Vitae services are confidential. Anything you discuss remains confidential; no one else receives any details about your discussions without your permission.
The counsellors code of ethics identifies that the following exceptions to confidentiality occur when:
Access to personal information
Any notes that are taken during a counselling session will be kept by the counsellor and will not be available to you without your counsellor asking Vitae for permission to release these details.
If you are involved in any legal actions with your organisation your counsellor will not be able to provide you with any written statement or appear in court unless he or she is subpoenaed by the Employment Court.
Vitae will seek your consent to provide feedback on the quality of the service you have received. If you agreed to provide this, we will email you a survey questionnaire once your sessions are completed.
Specific feedback can also be provided to Vitae using our website “Contact Us” facility.
Services provided by Vitae are informed by the Health and Disability Commissioner Code of Rights 1996. Under this code you have: