Contact Us - Complaints

Vitae takes any complaint about the services it provides very seriously.

Complaints of harassment, discrimination, unfair policies or procedures and unethical behaviours are treated with respect and discretion.  To help us properly investigate your complaint we need you to complete this form as fully as possible.

Complaints form

Name and Contact Details

Your Name
Phone
Address
Email address
Employer

Please note that Vitae will not communicate with your workplace without your written permission.

Complaint Details

Please describe in as much detail as possible the nature of your complaint. Include the names of any people who are involved in your complaint and specifically the actions of a person/s or the agency itself that were unsatisfactory (we will need to let them know of your complaint).

What action have you already taken to try and resolve your complaint and with whom?

What actions would you like to see as a result of this complaint?

By submitting this form you are declaring that the facts contained in this complaint are a true and accurate account of your experience.

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