Student Counselling Services

Vitae has tailored a solution that manages risk, assists students in crisis and is more cost effective than traditional student counselling services.

With over 10 years experience in this sector, Vitae has successfully pioneered an alternative service framework that is no longer reliant on in-house counsellors and offers a number of benefits to tertiary institutions.

Benefits include:

  • 24/7 answering service
  • Afterhours duty counsellor for emergencies
  • National coverage facilitating counselling for all students including satellite sites and extramural students
  • Cost effective “pay as you go service”
  • Off campus counselling in the community
  • Short term solution focused process
  • Customised messages for students
  • “Ethnic” options available by Skype or telephone
  • Support for Tutors handling “at risk” students
  • National on-call trauma team 24/7

Our nationwide assistance team comprises professional counsellors and trauma support specialists with expertise and experience in their field.

Vitae practitioners are experienced in dealing with a wide range of  issues such as managing stress, conflict resolution, career assistance, financial problems, family problems, grief, addictions, trauma and depression. Vitae’s specialists ensure that students receive rapid and effective help when needed.

For more information about this service, contact Vitae.

Te Pūkenga Ākonga (Learner) Counselling Service

Off-Campus Counselling Services are available for students currently enrolled in any Te Pūkenga programme.  Counselling is provided either by telephone or online (Zoom or MS Teams). This service is provided at no cost to the student.

To request a counselling appointment, please click on this link here or call our 24/7 freephone service on 0508 664 981.